Terms and Conditions CYL888 — Complete Platform Usage Guide

These Terms and Conditions ("Agreement") govern your use of the website, mobile app, and all services offered by cyl888 ("Platform"). By accessing, registering for, or using any part of our Platform, you expressly and implicitly agree to be bound by this Agreement, along with all related policies including the Privacy Policy and Responsible Gaming policy.

CYL888 reserves the right to update or amend these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to stay informed of any changes. Continued use of the Platform after any changes are published constitutes your acceptance of the revised Terms.

To register and use cyl888 services, you must meet the following eligibility requirements without exception:

• You must be at least 18 years old at the time of registration. cyl888 does not permit use of the platform by underage individuals in any form.
• You must be a citizen or permanent resident legally permitted to use online gaming services under your local laws.
• You must register in your own personal capacity and not on behalf of any other person.
• You must not appear on any list of individuals prohibited or restricted by any financial regulatory authority.
• Only one account is permitted per individual. Registering multiple accounts under the same name or using the same information is strictly prohibited.
• You must not have been previously suspended or banned by CYL888 for any breach of these Terms.

During registration, you are required to provide accurate, complete, and current information. Details provided at registration — including your full name, phone number, email address, and bank information — must be truthful and verifiable.

• Each member is permitted to hold only one (1) active account. Any attempt to create multiple accounts will result in the closure of all associated accounts and forfeiture of balances.
• Your account information must be kept up to date whenever changes occur. Contact the cyl888 support team for any updates to important account details.
• A CYL888 account is for personal use only and may not be transferred, sold, or shared with any other party.
• CYL888 implements a KYC verification process for all members to ensure security and compliance with international regulatory requirements.
• Phone number and email verification are required before any financial transactions can be processed.

CYL888 reserves the right to reject any individual's registration application without providing a reason. CYL888's decision in this matter is final and binding.

CYL888 supports a wide range of popular payment methods in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, as well as cryptocurrencies such as USDT, BTC, and ETH. All financial transactions are subject to the following conditions:

• The minimum deposit amount is RM10 per transaction. The maximum deposit limit depends on your chosen payment method and account level.
• All deposits are processed in under 60 seconds once payment confirmation is received from the financial service provider.
• Withdrawals are processed within 15 minutes to 24 hours, depending on the selected withdrawal method and your account's KYC verification status.
• Withdrawals may only be made to a bank account or digital wallet registered in your own name. cyl888 does not permit withdrawals to third-party accounts.
• All financial transactions are recorded and can be reviewed in the transaction history section of your account.
• CYL888 reserves the right to delay or reject suspicious withdrawal requests while an investigation is conducted to protect your account security.
• Any transaction fees charged by third-party payment providers are the sole responsibility of the member.

CYL888 offers a variety of exciting bonuses and promotions from time to time. All bonuses and promotions are subject to specific terms stated in each offer. The general terms applicable to all bonuses are as follows:

• All bonuses are subject to wagering requirements as specifically stated in their respective promotional terms.
• The welcome bonus may only be claimed once per new member. Any attempt to claim the same bonus using multiple accounts will result in bonus cancellation and further action against the accounts involved.
• CYL888 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Bonuses cannot be directly converted to cash until wagering requirements have been fully met.
• Using high-risk betting methods (arbitrage, hedging) to fulfil bonus wagering requirements is prohibited and may result in bonus cancellation along with associated wins.
• All decisions regarding bonus eligibility are final and at the sole discretion of cyl888.

CYL888 is committed to providing a fair, safe, and transparent gaming environment for all members. All games on our platform use RNG (Random Number Generator) technology certified by independent international testing laboratories. The key rules governing gameplay are as follows:

• All completed game results are final. cyl888 will not reverse or void valid game outcomes except in cases of proven technical errors.
• The use of bots, automation tools, scripts, or any other technical means to gain an unfair advantage in games is strictly prohibited.
• Any form of fraud, data manipulation, software bug exploitation, or hacking is a serious offence that will result in immediate account termination and legal action.
• Members are not permitted to play from regions blocked by CYL888. Using a VPN or proxy to bypass geographical restrictions is a serious violation of these Terms.
• In the event of a technical disruption during gameplay, CYL888 will resolve the situation in accordance with its compensation policy, applied fairly to all parties involved.

As a cyl888 member, you agree to use this platform responsibly and ethically. The following conduct is strictly prohibited on the cyl888 platform:

• Money laundering or any unlawful financial activity using the cyl888 platform.
• Providing false, misleading, or incomplete information during registration or the KYC process.
• Threatening, harassing, insulting, or using abusive language towards support staff or other members on the platform.
• Sharing your account login credentials with any other party or allowing others to use your account.
• Committing credit card fraud, fraudulent chargebacks, or any form of financial fraud against cyl888 or its payment service providers.
• Exploiting system vulnerabilities or bugs for personal gain. If you discover any vulnerability, you are required to report it to the cyl888 support team immediately.

CYL888 reserves the right to take appropriate action, including temporary suspension or account termination without refund, should any of the above prohibitions be violated.

Your account security is a shared responsibility. cyl888 uses 256-bit SSL encryption and multi-layered security protocols to protect your data. However, you also have a personal responsibility to keep your account secure:

• Use a strong, unique password that is not used for any other account. A recommended password contains at least 8 characters with a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Never share your password or OTP code with anyone, including CYL888 staff. Our staff will never ask for your password.
• Enable two-factor authentication (2FA) for added protection on your account.
• Log out of your account after every session, especially on shared devices.
• Report to the cyl888 support team immediately if you suspect your account has been accessed without authorisation.

CYL888 reserves the right to suspend, restrict, or terminate any member account for the following reasons:

• Violation of any section of these Terms and Conditions.
• Reporting of fraud, money laundering, or other criminal activities.
• Failure to complete the KYC process within the stipulated timeframe.
• Requests from law enforcement authorities or relevant regulatory bodies.
• Account inactive for more than 12 consecutive months with no transactions.

Members may also request voluntary account closure by contacting the CYL888 support team. Prior to closure, all valid fund balances (after deducting any bonuses with unmet wagering requirements) will be processed for withdrawal in accordance with CYL888's standard policy.

CYL888 provides its platform on an "as-is" basis and does not guarantee that services will be free from interruptions, errors, or delays at all times. CYL888's limitation of liability is as follows:

• CYL888 is not liable for any indirect, incidental, or consequential losses suffered by members as a result of using the platform.
• CYL888 assumes no liability for technical failures caused by factors beyond our control, including internet outages, power failures, or natural disasters.
• All game results are final and not subject to appeal, except in cases of documented technical errors.
• CYL888 is not responsible for any losses arising from unauthorized access to your account caused by your own negligence.

Under any circumstances, CYL888's maximum total liability to you shall not exceed the total amount deposited by you in the 30 days preceding the date on which the liability claim is made.

CYL888 takes the protection of your personal data seriously. The collection, processing, and storage of your data is carried out in accordance with CYL888's Privacy Policy, which complies with applicable data protection laws. Your personal information will be used solely for the following purposes:

• Identity verification and the KYC process as required by law.
• Processing deposit and withdrawal financial transactions.
• Sending promotional information and platform updates (with your consent).
• Service improvements and enhancement of the cyl888 platform user experience.
• Compliance with applicable legal and regulatory requirements.

CYL888 will not sell, rent, or disclose your personal information to third parties without your consent, unless required by law. For more information, please refer to Privacy Policy in full.

CYL888 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Notice of significant changes will be sent to your registered email or prominently displayed on the platform's homepage. Continued use of CYL888's services after changes take effect constitutes your acceptance of the revised Terms.

• These Terms and Conditions are governed by applicable law, and any disputes will be resolved through arbitration or the designated court jurisdiction.
• If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
• CYL888's failure to enforce any right under these Terms shall not be deemed a waiver of that right.